Visa Prepaid

Prepaid virtual cards belong to a category of products that are non-refundable and non-exchangeable. This is because such cards are activated immediately upon purchase, and the funds become available for use. The balance cannot be withdrawn—it can only be spent on purchases, making refunds impossible. Please carefully review the card’s terms of use and refund policy before purchasing.

➡️ List of services tested for payments with prepaid cards.

1. Visa Prepaid Card Terms of Use

1.1. The minimum amount required to issue a card is $5 + network fee.

1.2. The cards do not support transfers or withdrawals to any other plastic or virtual cards.

1.3. The Visa Prepaid card cannot be reloaded, but there are no restrictions on the number of issued cards.

1.4. The prepaid card is valid for 60 days from the date of issuance. After this period, the card will be automatically deleted, along with any remaining balance.

2. Refund Policy

2.1. If the virtual card has already been activated and the funds have become available, a refund or exchange is not possible. This is because the card grants access to funds, and the service is considered rendered upon activation.

2.2. Refunds are only considered in cases where the card is technically non-functional (i.e., payments cannot be processed due to an issue with the card itself). Each request is reviewed on a case-by-case basis.

2.3. Users must follow all instructions on the website, adhere to support team recommendations, and take all necessary steps to ensure a successful transaction.

2.4. Refund requests must be submitted through the Wanttopay support chatbot. The review process takes up to 10 business days from the date of submission. Support agents can provide updates on the status of your request upon inquiry.

2.5. If a refund request confirms that the card is technically defective (e.g., invalid card details), the refund will be processed using the same method and to the same payment details used for the purchase. The refund processing time depends on the payment method.

3. Restrictions and Prohibitions

3.1. The cards do not support balance transfers or manual deletion with a transfer of the remaining funds to the Wanttopay internal wallet.

3.2. Prohibited categories of goods and services: Payments to 18+ content services, cryptocurrency exchanges, online casinos, and other resources that violate applicable laws are strictly forbidden.

3.3. It is strictly prohibited to make payments in the currencies of the following countries: Ukraine, Russia, Serbia, Pakistan, and Belarus. If transactions are made in these currencies, the card and its remaining balance may be automatically blocked by the issuing bank.

4. Card Usage Recommendations

4.1. When making payments and registering on services, use an email with an international domain, such as Gmail.com.

4.2. The card is nameless. In the First Name/Last Name fields, enter your name in Latin letters. This ensures that if identity verification is required by the merchant, you can confirm your identity.

4.3. The Visa card supports 3D Secure authentication, and payment verification is performed automatically.

4.4 Any purchases from sellers or service providers located in, or billing from, the following countries are strictly prohibited:

Russia, Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Cameroon, Central African Republic, China, Crimea Region, Croatia, Cuba, Democratic Republic of the Congo, Ethiopia, Greece, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, Kosovo, Lebanon, Libya, North Macedonia, Mali, Moldova, Monaco, Montenegro, Montserrat, Mozambique, Myanmar/Burma, Namibia, Nicaragua, Nigeria, North Korea / Democratic People’s Republic of Korea, Panama, Philippines, Romania, Senegal, Serbia, Slovenia, Somalia, South Africa, South Sudan, Sudan, Syria, Tanzania, Tunisia, Turkey, Ukraine, Venezuela, Vietnam, Yemen, Zimbabwe.

If transactions are made in the currencies of these countries, the card and the funds on it may be automatically blocked by the issuing bank.

5. Support

5.1. For any additional questions, you can contact Wanttopay support. Our team is available to assist you from 08:00 to 20:00 (Moscow Time).

6. Agreement

6.1. By purchasing a prepaid card, you agree to all terms of use and the refund policy of Visa prepaid cards.